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Privacy Policy – JMC Maintenance

This Privacy Policy explains how JMC Maintenance (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website (www.jmcmaintenance.com) or contact us regarding our services.

We are committed to protecting your privacy and handling your data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

JMC Maintenance
Emley Moor, Huddersfield, United Kingdom

2. What Data We Collect

We may collect and process the following personal data:

  • Name

  • Phone number

  • Email address

  • Property address (where work is required)

  • Details about your enquiry or job request

  • Any information you provide when contacting us

We may also collect technical data such as:

  • IP address

  • Browser type and device

  • Website usage data (via cookies or analytics tools)

3. How We Collect Your Data

We collect data when you:

  • Fill out a contact form on our website

  • Call, text, or email us

  • Request a quote or service

  • Interact with our website (cookies/analytics)

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotes

  • Book and carry out work

  • Communicate about your job

  • Improve our website and services

  • Comply with legal obligations

We will only use your data where we have a lawful basis, including:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate business interests

5. Google Ads & Tracking

We may use services such as Google Ads and analytics tools to:

  • Measure website traffic

  • Track conversions (e.g. calls or form submissions)

  • Improve advertising performance

These services may use cookies and tracking technologies to collect anonymised data about your visit.

6. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g. booking systems, email providers)

  • Legal or regulatory authorities if required

All third parties are required to respect your data and keep it secure.

7. Data Retention

We only keep your personal data for as long as necessary to:

  • Provide services

  • Meet legal, tax, or insurance requirements

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

To exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Data Security

We take appropriate measures to protect your data from:

  • Unauthorised access

  • Loss or misuse

However, no method of transmission over the internet is 100% secure.

10. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Support advertising and marketing

You can control or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or content.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

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